Privacy, terms and licensing

Privacy policy

We collect what we need to quote, issue and service your insurance and to handle claims. We don’t sell your personal information.

What we collect

• Contact details, date of birth and address
• Information about what you insure, such as vehicles, property and pets
• Driving, claims and credit-based insurance scores where state law allows
• How you use our website and app

How we use it

To price and issue policies, pay claims, prevent fraud, meet legal requirements and, if you agree, tell you about other coverage. We share information with your agent, repair shops and service providers who work for us, and regulators when required.

Your choices

You can ask to see or correct your information, or opt out of marketing, by calling 1-888-884-7712 or writing to Privacy Office, 200 North Sandusky Street, Delaware, Ohio 43015.

Terms of use

By using this website you agree to these terms. Quotes are estimates and aren’t a contract for coverage. Coverage begins only when we issue a policy and you pay the first premium.

Don’t misuse the site, attempt to access other members’ accounts or submit false information. We may update these terms and will post the date of the latest change at the top of this page.

Accessibility

We want everyone to be able to use our website. We aim to meet the Web Content Accessibility Guidelines 2.1 at level AA and test with screen readers and keyboard-only navigation.

If something doesn’t work for you, call 1-888-884-7712 or use the chat, and we’ll help you complete your task and fix the problem. Policy documents are available in large print and Braille on request.

Licensing by state

Midwest Secure Insurance Company, NAIC 14082, is licensed in the states below. Life insurance is issued by Midwest Secure Life Insurance Company.